All outlets are equipped with 230 V/50 Hz. Adapters are provided at the reception.

Baby cot

On request (10€/night).


The next bank is located at the Ludwigsplatz. Please contact the reception for further information.


Weekdays 6:30–10:00

Sun- and holidays 7:00–10:00


Room service (add. 5€):

Please ask for the breakfast menu at the reception. Please hand in the filled in menu at the reception until 7pm. the day before.


We gladly prepare a lunchbox for you if needed. Please order at the reception before 6 p.m.

Change of Linen

Please contact the reception if you want a daily change of your sheets and towels (5€/day).

Check-in /out

From 03 p.m. / until 11 a.m.

If you wish to delay your departure, please contact the reception.

You can leave your luggage at the reception.

Do not disturb

Please leave the sign at the exterior door if you do not want to be disturbed.

Ear plugs

In case noises keep you from sleeping you can find ear plugs in your bedside table.

Should they be missing please call the reception.

Emergency Exit

Please mind the signs at your room door and in the corridors.

Extra pillows/blankets:

In your wardrobe or at the reception.

Fire / Fire extinguisher

You can find information about the emergency exits in your room. Fire extinguishers are located on each floor and in the stairway.

Gas station

The next gas station is located in Nikolastraße 4.

Hotel bar

Open daily from 10 am until 7 pm.


The Wi-Fi code is available on this brochure

Iron / Ironing Board / Service

Please contact the reception for an iron and ironing board.


Laundry which is delivered before 09 am to the reception will be returned until the next day. You can find a laundry bag in your wardrobe.

Lost Property

In case you find property please hand it over to our staff at the reception.

If you have lost property please contact the reception immediately.


Luggage can be stored at the reception.


You can leave your letters and postcards at the reception. It will be picked up monday to saturday.


Every room is equipped with a minibar.

The prices can be found in the price list.

Please note your consumption on the list provided and take it with you to the reception when you leave.

Newspapers and magazines

Newspapers are provided free of charge in the breakfast room.


The original paintings in our house depicting Passau motifs were painted by a local artist (Riederer).


Parking charge: 7€ per night.

Pets / Dogs

Pets and dogs are allowed in our house.

We charge 6€ per night for cleaning.


The next pharmacy is located 280m from the hotel. Please contact the reception for further information.


Our reception is manned from 6.30am to 7pm.

You may settle your account in cash, with EC-card and all major credit cards.

We provide a variety of toiletries free of charge, as for example sewing sets, nail files and bandaids.

You may borrow umbrellas, adaptors, iron and ironing board.

Stamps and picture post cards available.

You may give us your baggage for storage free of charge even after check-out. We accept no liability.


In a city hotel our size only few people frequent the restaurant. Due to our proximity to the centre 600m or 8 minutes by foot, a lot of our guests prefer eating in one of the numerous restaurants in Passau.

At our reception we gladly recommend some restaurants in Passau.

You can also order takeout directly to your room or to our reception.

You may as well enjoy your brought along food in our restaurant as well as on our terrace, where we will gladly serve you drinks alongside.


For your valuables you can use the safe in your closet.

We can not be held responsible for loose money/valuables in your room.


Slippers are in the closet.


Are available at the reception.


Please contact the reception.


  • area code 0851

  • prefix germany 0049

  • Important phone numbers:
    Information service:

    11833 (national)
    11834 (international)

    • Taxi: 57373 oder 57500
      Tourist Information: 955980
      Train station: 19419

    • Emercency calls: police 110


    • You may order your wake-up call at the reception


    In front of the breakfast room. Weather permitting, enjoy your stay outdoors.

    We are happy to take your drink order at the hotel bar.


    Daily change on request.


    Excursion information is available at the tourist information at the train station or at the town hall.


    If you need an umbrella please contact the reception.

    Wake up call

    Please order your wake-up call at the reception before 6 p.m.

    Water heater

    Available on loan at reception.